This policy was updated on 23rd Aug’24.
Scope of Application
Welcome to Net Synapsis LLP (“Company”, “NetSynapsis”, "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our IT services. It also describes your data protection rights, including your right to object to any of the processing that NetSynapsis may carry out. More information about your rights and how to exercise them, is set out further section below.
Information We Collect
We may collect and process the following types of personal data:
* Contact Information: Name, email address, phone number, and job title.
* Technical Data: IP address, browser type, operating system, and usage data.
* Service Data: Information related to the services we provide, including service requests, support tickets, and communication history.
* Payment Information: Billing details, payment method, and transaction history.
How We Use Your Information
From time to time, we may request afore mentioned Personal Information from you to process your job applications through our website and/or to get valuable feedback from your experience on our website. In addition, we may also use your personal information for other business purposes or in order to help serve you better, such as informing you of new services, products or alliances that could help you in your career or business. Your posting of any such Personal Information is entirely your discretion. While you can visit our site without disclosing any Personal Information, however, to apply or to register on our website there are web pages that require such information to complete
certain functions, thus these web pages may not be available to you if you decide not to reveal the information requested. We use your personal data for the following purposes:
* To Provide and Manage Services: To deliver IT services, respond to support requests, and
ensure service quality.
* To Communicate: To send you updates, notifications, and information about our services.
* To Improve Our Services: To analyze usage patterns and enhance service performance.
* To Process Payments: To handle billing, process transactions, and manage financial records.
Data Security
We do not sell or rent your personal data to third parties. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
We may share your information in the following circumstances:
* With Service Providers: We may share data with third-party suppliers who assist us in providing our services, such as payment processors and IT support partners.
* For Legal Reasons: We may disclose your data if required by law, to enforce our terms of service, or to protect the rights, property, or safety of or others.
* In Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new entity.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
* Access: The right to request a copy of the personal data we hold about you.
* Correction: The right to request that we correct any inaccuracies in your personal data.
* Deletion: The right to request that we delete your personal data, subject to certain conditions.
* Objection: The right to object to the processing of your personal data for certain purposes.
* Data Portability: The right to request a copy of your data in a structured, commonly used format.
To exercise your rights, please contact us at info@netsynapsis.com
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website and services. Cookies are small files placed on your device that help us understand your preferences and improve our services. You can manage cookie settings through your browser, but disabling cookies, if any, may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Disclosure to third parties
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. To the extent permitted by law and to fulfil the purpose of this website, we may share your Personal Information with agents, contractors or partners of the Company in connection with the services that these individuals or entities perform for or with the Company.
The Company reserves the right to share your Personal Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue, the Company reserves the right to share our entire database of visitors and customers with appropriate governmental authorities. We may also be required to disclose your Personal Information in the event of a legal investigation or any such other process where we are required to do so by applicable law or where we have to
establish our legal rights or where disclosure is required to prevent or take action regarding illegal activities, suspected fraud or situations involving potential threats to the physical safety of any person.
To the extent allowed by law, we may share your information with third parties in connection with the sale, transfer, or assignment of our business or assets related to this website. In such cases, we will require the acquiring party to adhere to the terms of this Privacy Policy when handling your personal information.
For your convenience, our website may include links to other sites that we believe could be valuable.
Please note that the privacy practices and policies of those sites may differ from ours. We recommend reviewing the privacy policies of any third-party sites directly for details on their data collection, security, and distribution practices.
Verification of Data
As far as the law allows, we will need to verify the information you have provided, such as your identity, employment history, academic qualifications, and professional credentials. This verification may be conducted through third-party service providers who are required to maintain confidentiality and protect your data.
Monitoring
To the extent allowed by applicable law, NetSynapsis reserves the right to monitor, intercept, access, and delete all information, materials, data, and communications (including emails, phone conversations, and voicemail recordings) related to the registration and processing of your application through the website or tool.
How we share your personal data
We may share your personal data with other companies within the Net Synapsis Group or with third-party organizations as necessary for the job or opportunity you are applying for, or for employment or assignments. If a NetSynapsis business is sold or merged, either wholly or partially, your information may be disclosed to our advisors and those of the prospective buyers, and will be transferred to the new owners of the business.
Please be aware that for applicants from the European Economic Area (EEA), your personal data may be processed or accessed globally, including from jurisdictions outside the EEA by members of the NetSynapsis Group and other recipients (such as third-party providers) in locations with data protection laws that may not be equivalent to those in the EEA.
When transferring your data to NetSynapsis subsidiaries, we use an intra-company agreement with European Commission-approved standard contractual clauses. For transfers outside the NetSynapsis Group, we rely on European Commission adequacy decisions and standard contractual clauses to ensure data protection. If we transfer data to third parties with binding contractual rules, we may use these mechanisms and obtain your consent for transfers to the United States and other countries. For more details or to obtain copies of the documents used to protect your information, please contact us as outlined in the "Contact Us" section below.
Your Choices and Rights
You have the right to request a copy of your personal data from NetSynapsis, as well as to correct, delete, or restrict the processing of your data. You can also obtain your personal data in a structured, machine-readable format. Additionally, you may object to the processing of your data under certain circumstances, especially if it is not required for a contractual or legal obligation. If you have given consent for data processing, you can withdraw it at any time, though this will not affect any processing that has already occurred. For any inquiries, please contact us at
info@netsynapsis.com.
Please note that these rights may be limited if fulfilling your request would disclose another person's data or if we are required by law or have legitimate interests to retain the information. If you have unresolved issues, you have the right to file a complaint with the data protection authority.
We will not discriminate against you for exercising your privacy rights. You also have the right to appoint an authorized agent to act on your behalf.
If you are a U.S. resident or an authorized agent of a U.S. resident and wish to exercise these rights regarding your personal data, please reach out to us at info@netsynapsis.com.
How long we retain your personal data
We will keep your personal data only as long as necessary to fulfil NetSynapsis's legitimate business interests, comply with applicable laws, complete your registration and application process, and provide the services you have chosen. Once we no longer need your data for these purposes, we will take steps to delete it or retain it in a form that does not identify you.
Updates to this Privacy Notice
This Privacy Policy may be updated from time to time. We encourage you to periodically review the policy for any changes, which will be posted at: https://www.netsynapsis.com/privacy.html . In certain instances, you may also be notified directly of specific data handling activities or significant updates to the Privacy Policy, as required by applicable law.
Contact us
If you have any question about this Privacy Policy or wish to contact us for any reason in relation to our personal data processing, please contact us at :
info@netsynapsis.com